Clinical Law Solicitors

Patient Advice and Liaison Services (PALS)

PALS are advice services for patients and their families in health-related matters. They can act as a go-between in disputes with hospital management, or provide general advice on individual healthcare.

A list of list of local PALS offices is below, although your GP or hospital should also be able to put you through to the service. You can search for PALS offices nationally here.

 

Northern Devon Healthcare NHS Trust

Patient Advice & Liaison Desk
Level 2
North Devon District Hospital
Raleigh Park
Barnstaple
Devon
EX31 4JB

Tel: 01271 322577
Email: ndht.PALS@nhs.net

 

Northern Eastern and Western Devon CCG and South Devon and Torbay CCG

Patient Advice and Complaints Team
FREEPOST EX184
County Hall
Topsham Road
Exeter
EX2 4QL

Tel: 0300 123 1672 or 01392 267665
Text this number for a call back: 07789 741 099
Email: pals.devon@nhs.net / complaints.devon@nhs.net


South Devon Healthcare NHS Foundation Trust

Torbay Hospital
Lowes Bridge
Torquay
TQ2 7AA

Tel: 01803 655838 or 0800 02 82 037

 

Royal Devon & Exeter NHS Foundation Trust

Patient Advice and Liaison Service
Barrack Road
Exeter
EX2 5DW

Tel: 01392 402093
Email: rde-tr.PALS@nhs.net

 

Torbay and Southern Devon Health and Care NHS Trust

Bay House
Nicholson Road
Torquay
Devon
TQ2 7TD

Tel: 0800 032 7657 or 01803 219700
Email: csc.torbaycaretrust@nhs.net or palsandcomplaints.tct@nhs.net

 

University Hospitals Bristol NHS Foundation Trust

Patient Support & Complaints Team
Trust Headquarters
University Hospitals Bristol
Marlborough Street
Bristol
BS1 3NU

Tel: 0117 342 3604
Email: pals@uhbristol.nhs.uk

 

North Bristol NHS Trust

Advice & Complaints Team (ACT)
Beaufort House
Beaufort Way
Southmead Hospital
Bristol
BS10 5NB

Tel: 0117 323 3741, 0117 323 3076 or 0117 323 6646
Email: complaints@nbt.nhs.uk

 


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